Refund & Cancellation Policy
Refund Policy
Refund eligibility depends on the cancellation policies of the respective airline, hotel, or travel service provider.
Flight Tickets
Refunds are processed according to the airline's cancellation and refund policy.
Hotel Bookings
Hotel cancellations are subject to the individual property's cancellation terms.
Visa Services
Government fees, embassy charges, and visa processing fees are generally non-refundable once the application has been submitted. Service charges may also be non-refundable after work has commenced.
Holiday Packages
Cancellation charges vary depending on the package and supplier policies.
Processing Time
Where a refund is approved, it will be initiated to the original payment method within 7 business days of approval. The time taken for the refund to reflect in the customer's account may vary depending on the payment gateway, bank, card issuer, and the respective travel service provider.
Cancellation & Refund Requests
Customers may request a cancellation or refund by contacting TripPal Global Travel & Tourism at hussain@trippalglobal.com or +91 89282 63921. Requests should include the booking or reference number and relevant traveller details. Cancellation and refund eligibility will be determined according to the applicable terms and cancellation policies of the airline, hotel, visa service provider, holiday package, or other travel service provider.